prepare

for

delivery

We ship within the contiguous USA

To ensure your newest reptile transitions well into your home, here's what to know before placing an order!

1. order
You must select the correct shipping at checkout. Shipping for reptiles is $50, while dry goods and invertebrates are $7. You'll immediately receive automated confirmation, and shortly after, a direct email from us with the following.

2. VERIFY Husbandry
We request details on your husbandry to ensure every reptile goes to a suitable home including the diet, temperatures, humidity and images of your enclosure along with any other follow up questions we have. Ideally, you will already have an enclosure set up and ready to go before ordering, but you're given up to 2 weeks of preparation time after ordering to receive your animal if not.

3. confirm shipping date 
We will directly confirm a ship-date with you. Availability for a shipping date depends on the weather. Your reptile can arrive between Tuesday and Friday, around 10:30am. Somebody must be home at the time of delivery. We will hold reptiles as long as necessary if the weather is unsuitable. 

4. ASK/ANSWER ANY QUESTIONS
If you have additional questions that the animal's page didn't answer, let us know of any questions we can help with once we confirm your order. Likewise, we ask that you answer anything we may need from you!