prepare

for

delivery

We ship within the contiguous USA

To ensure your newest reptile transitions well into your home, here's what to know before placing an order!

1. order

You must select the correct shipping at checkout. Shipping for reptiles is $50, while products and invertebrates are $7.

2. VERIFY Husbandry

Unlike many sellers, we request details on your husbandry to ensure every reptile goes to a suitable home including the diet, temperatures, humidity and images of your enclosure along with any other follow up questions we have. Ideally, you will already have an enclosure set up and ready to go before ordering, but you're given up to 2 weeks of preparation time after ordering to receive your animal.

3. confirm shipping date 

We will directly confirm a ship-date with you. Availability for a shipping date depends on the weather. Your reptile can arrive between Tuesday and Friday, around 10:30am. Somebody must be home at the time of delivery. We will hold reptiles as long as necessary if the weather is unsuitable. 

4. ASK/ANSWER ANY QUESTIONS

If you have additional questions that the animal's page didn't answer, let us know of any questions we can help with. Likewise, we ask that you answer anything we may need from you!

Want to get ahead?

Email contact@emeraldscales.com with the following after ordering,

and the process will be even quicker!

1. Image of your enclosure / a short summary of the setup and the planned diet for your animal.

2. A preferred shipping date or two, in case weather does not hold up.

3. Any additional questions or requests you have.

get first pick

Receive emails when new animals are available!

© 2018-2021 | Emerald Scales

Based in North Carolina, USA