Join the team
1 position available
Become Emerald Scales's digital assistant: Manage support, sales & intakes.
This position is almost entirely online and "work-from-home" with flexible hours. You must be within a drivable distance of Durham, North Carolina.
Pay
Starts at $10/hour
Trial period
To ensure you're the right fit, this position starts as a 2 week trial before official employment begins.
Schedule
Begins part-time, approx 20 hours per week.
5 days per week (Monday-Friday), 2-6 hours per day. As we learn your skills, hours are likely to increase.
Requirements
Age: 18 years of age or older
Equipment: Ownership of a computer, phone and microphone (with WiFi access)
Location & Transport: Ability to occasionally commute to us in Durham, NC (27705)
Flexibility: Ability to increase length of workdays during busy periods, and potentially hours as a whole overtime
Skills: Affluent abilities in organization, communication and tech savviness.
PRIMARY RESPONSIBILITIES
Digital support and sales management
Organize and handle customer purchases, inquiries, questions and walk them through the process from finalizing their purchase to setting up a ship-date.
Intake management
Walk people through the entire process of rehoming animals to us, manage and track our shipping supplies to them, and their animals to us.
General online presence
Assist in building the reputation of Emerald Scales by managing general emails and some social media accounts.
What else?
Emerald Scales is always working on something new. We may need a hand in various other tasks both online, or in person at our facility with animals or video content.
